FAQ for Owners and Tenants

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FAQ for VerraTerra - Lease Questions

Owners – Can I find my own tenant and then have VerraTerra Property Management handle the monthly management?
If it’s an existing tenant, we can take over the monthly management but will want to review the tenant’s past performance.  If it’s a new rental, we require the prospective tenant be screened by our preferred screening service.  The reason for this is we do not want to take on a property where we don’t know anything about the tenant.

Owners – Can we have VerraTerra Property Management place the tenant but then manage the property ourselves?
Yes.  We do this quite often.

Owners –  How is tenant placement or the monthly management fee paid?
If we are handling monthly management duties, we will be the tenant’s point of contact and where they send the rent.  We usually deduct our fees from the move-in costs and/or rent.  Our monthly fees are deducted from the rent received as is any maintenance costs we’ve paid for up front.  The rest is direct deposited to an account you (the owner) designate.

Owners – What is photo documenting in the move-in report?
As all property managers and landlords should do, we document the condition the property is in when the tenant moves in.  VerraTerra Property Management takes it a step further and we use photos and video to supplement our written report. What we want to prevent is any disagreement on the condition of the property or items in the property.  The best way is through photos and video.

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